In this episode, I speak with executive coach Lise Bruynooghe about what coaching really is, why the profession is often misunderstood, and how coaches can thrive in a world increasingly shaped by artificial intelligence. Drawing on her work across leadership, organisational development, and cross-cultural coaching, Lise argues that coaching is far more than a collection of techniques—it’s a uniquely human way of helping people think, learn, and grow.
Together, we explore what distinguishes skilful coaching from simply asking good questions, discussing the importance of presence, curiosity, and genuine partnership in creating meaningful change. Lise challenges the tendency for coaches to become attached to particular methods or identities, suggesting that the most effective practitioners adapt to the person in front of them rather than relying on a fixed model. Mark also raises the question of whether coaching itself needs a new language, reflecting on why the profession is still so difficult for many people to understand.
The conversation also explores the opportunities and challenges of AI, asking what technology can already do well, what remains uniquely human, and how coaches can continue to offer value as intelligent systems become more capable. Rather than seeing AI as a threat, Lise invites coaches to focus on the qualities that cannot easily be automated: deep listening, authentic connection, and the ability to navigate the complexity of being human.
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